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Volen Center Transportation: A Lifeline for the Elderly

Did you know that one-half of Americans 65 and older do not have access to public transportation? And that more than half of all non-drivers 65 and older stay at home in a given day because they don’t have transportation options? Many seniors continue to drive even with impairments because they don’t believe they have transportation options.

Research shows that seniors and aging baby boomers overwhelming want to stay in their homes and continue to lead active, independent lives. In fact, older adults are less likely to move after retirement than seniors were 30 years ago. This means that millions of baby boomers will age in place. For this dream to be realized, seniors will increasingly need access to public transportation. Without alternatives, seniors will face isolation and a dramatically reduced quality of life. According to research by the Surface Transportation Policy Project, more than 3.5 million Americans – more than half of the non-driving population age 65 and over – stay at home on any given day, often because they lack access to transportation. People over 65 that have stopped driving make fewer trips to the doctor (15%), to shop or eat out (59%), and for social, family and religious activities (65%) than drivers in the same age group. (AARP report)

Most of us who have ready means of transportation take it for granted, but for many of our elderly, it can make a difference in our health, nutrition, and mental health. It is a means of getting to medical appointments, food stores, and places for socializing to escape the isolation that often comes with age.

It is for these reasons that the Volen Center developed and maintains its large fleet of buses that transport seniors on some 85,000 trips per year. It is truly a lifeline for many, taking them to medical appointments and other crucial destinations at an affordable cost.

If you drive or live in the area from Boynton Beach south to north Broward, you have undoubtedly seen some of the Volen Center buses, brightly decorated with our butterfly logo. 

Our Community Coach offers group rides from a fleet of wheelchair-equipped vehicles for a nominal fee.

Call our Transportation Department at 561.395.8920 and select option 5.

Restrictions apply and rides are only offered Monday through Friday. Reservations are required. Please contact the Transportation Department for more information.

t (561) 395-8920

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The Volen Center operates its programs and services without regard to race, color and national origin in accordance with Title VI of the Civil Rights Act.  Any person who believes she or he has been aggrieved by any unlawful discriminatory practice under Title VI may file a complaint with the Volen Center.

For more information on the Center’s civil rights program  and the procedures for filing a complaint, contact the Human Resources director by calling (562) 395-8920 ext. 233; or visit our administrative office at 1515 West Palmetto Park Road, Boca Raton, Florida 33486.

A complainant may file a complaint directly with the federal transit Administration by filing a complaint with the Office of Civil Rights, Attention: Title VI Program Coordinator, east building, 5th Floor-TCR, 1200 New Jersey Ave. SE, Washington, DC 20590

If information is needed in another language, contact (561) 395-8920 ext. 218.

Transportation Policy

 (See attached file: Title VI Complaint Form.pdf)

 United Way of PBC


The Volen Center

1515 West Palmetto Park Road
Boca Raton, FL. 33486

Phone: 561-395-8920
Toll Free: 866-711-6872
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Day Care Program

850 North Congress Avenue
Delray Beach, FL. 33445

Phone: 561-265-3667
Toll Free: 866-711-6872

Adolph & Rose Levis
Alzheimer and Adult
Day Care Center

21050 95th Avenue South
Boca Raton, FL. 33428

Phone: 561-558-2510
Toll Free: 866-711-6872